Covid-19 Fulfilment & Shipping Updates
Here at Sozo-Ryoku we are aware that this has become a difficult time for everyone. As this pandemic continues to effect the way most of us work and operate, just know that we are doing the best we can to fulfill your orders as quickly as possible. We've made various adjustments in order to protect ourselves, our manufacturers, as well as YOU, our beloved customers. Please check back regularly for the latest information regarding product availability, shipping delays, and more.
-Be safe out there.
If you have any questions or concerns, feel free to reach out to us at firstname.lastname@example.org.
-May 11th, 2020
Our warehouse is slowly starting to stock back up. However, fulfillment times will be longer than usual due to staff changes. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers. We thank you for your continued patience as we continue to work on your behalf.
-April 18th, 2020
Our warehouse is now out of stock. All orders placed before April 4th have been fulfilled and shipped. Online orders placed after April 4th are being processed as they come in. Please note that we are experiencing delay times up to 7-14 days depending on the product.
*Products such as T-Shirts, Leggings, Jackets, & Sweatpants are now being fulfilled by our local manufacturing partners. Fulfillment times may vary.
*Handmade items such as bags and backpacks are fulfilled in house with a turnaround time of 4-6 days after fulfillment.
*Skate decks are still being fulfilled at the normal rate of 5-7 days.
-March 23rd, 2020
With everyone under the "Stay At Home" order we are doing the best we can to protect ourselves and our employees. Nevertheless, all online orders will continue to be fulfilled from our warehouse with support from limited staff members. Please be patient as we work to get your orders fulfilled in a timely manner.